KFC, one of the most popular fast food chain in the world, has been forced to temporarily close about 600 of its UK establishments due to a delivery contract that led to a chicken shortage.
According to the company, there were only 254 branches of its 900 stores open to the public on Sunday night. Those that were open offered a limited menu and restricted opening hours.
While the company issued a statement where they reassured customers that they are working “flat out” to resolve the issue, they didn’t specify when the branches will re-open.
Most of the stores that were closed had a sign in front which let people know of the situation.
“…we’ve had a few hiccups with the delivery today. We wouldn’t want to be open without offering our full menu, but we’ll be back at the fryers as soon as we can,”
KFC also took to social media where it explained why the restaurants were closed.
The Colonel is working on it. pic.twitter.com/VvvnDLvlyq
— KFC UK & Ireland (@KFC_UKI) February 17, 2018
The American company also apologized to customers who couldn’t enter their venues since the end of last week. They tried to make light of the situation by saying that Colonel Sanders, KFC’s US founder and mascot, was working on solving the chicken shortage.
The reason behind the chicken shortage came after KFC changed its deliveries from Bidvest Logistics to DHL, a deal which was signed on last year.
According to DHL, KFC deliveries were postponed due to “operational issues” which meant that the shipments had been either incomplete or delayed.
In November, DHL and QSL announced they had been appointed to manage the supply and distribution of food products and packaging for 850 KFC branches in the UK.
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